Returns/Exchanges
Unfortunately no returns due to the nature of our products. If items arrive defective please contact us within 5 days of delivery along with photos and description. We want you to be happy with your DAINTY CO. pieces!
Exchanges
Yes we do! Please contact us within 3 business days of receiving your item(s). Once the item has been returned it will be inspected and a store credit for the item(s) will be issued.
You can always contact us for any return or exchange questions at dainty2chic@gmail.com.
Damage and Repairs
Yes we repair, please send clear photos (within 60 days of purchase) so that we can evaluate the issue and make it right. If a charm or tassel needs replaced on your worn item we will invoice your for the materials needed. Reship fee also applies.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.